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FAQ
EXPLORING OUR JEWELRY
Frequently asked questions
Creations
Delivery options
Payment Methods
Orders
Return and Exchanges
Care and Repair
Mason de Marenci fine jewelry can be purchased:
• in our official online masondemarenci.com website
• in our official Mason de Marenci offline store
• in the online and offline stores of our partners (retailers)
Our partners are multi-brand jewelry and watch stores, certified and authorized Mason de Marenci dealers (retailers). You can find the location, opening hours on our website on the Store Locator page.
Please visit our size guide page to find the right size of necklace, ring or bracelet. Also on this page you can find differences in the size of pieces in the collections. In the card page of each product you can find out how to correctly measure your finger or hand to choose a convenient Mason de Marenci fine Jewerly for you.
All Mason de Marenci pieces purchased on our official website are packaged in an elegant red box. Each box is crafted to ensure that your jewelry is both securely protected and beautifully presented. The package includes a luxurious shopping bag adorned with a ribbon in our emblematic colors, creating a perfect finishing touch to your purchase. Each order includes a guarantee card that certifies the authenticity and craftsmanship of your Mason de Marenci jewelry.
You can find more information about the packaging on this page. (www.masondemareci.com)
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